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Why do satisfied customers defect? A look at the concept of customer satisfactions and its shortcomings (German)

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Book Details

Contributors
Author Thomas Bister-fu00fcsser
Dimensions
Weight 66 g
Overview
Publisher Grin Verlag
Publication Year 2011
ISBN-13 9783640890538
ISBN-10 3640890531
Language German
Number of Pages 36 Pages
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