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Beschwerdemanagement: Unzufriedene Kunden als profitable Zielgruppe (German)

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Book Details

Contributors
Author "Bernd Stauss, Wolfgang Seidel"
Dimensions
Weight 1231 g
Overview
Publisher Hanser Fachbuchverlag
Publication Year 2007
ISBN-13 9783446405936
ISBN-10 3446405933
Language German
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