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Dynamic Contact Centers with Impatient Customers and Retrials

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Book Details

Contributors
Author Kirsten Henken
Dimensions
Width 6.00 inch
Height 0.55 inch
Weight 395 g
Format
Binding Paperback
Overview
Number of Pages 268 Pages
Publisher Vdm Verlag
Publication Year 2008
ISBN-13 9.78384E+12
ISBN-10 383649633X
Language English
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