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Performance Management im Call Center: Servicequalit??t und Effizienz steigern (German)

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Book Details

Contributors
Author Marco Bucher
Dimensions
Width 7.01 inch
Height 0.22 inch
Weight 195 g
Overview
Publisher Diplomica Verlag
Publication Year 2009
ISBN-13 9783836679930
ISBN-10 3836679930
Language German
Number of Pages 104 Pages
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